Most people calling about a Biohazard job have never dealt with anything like it before. Trauma Clean Pros's Ashley crews walk you through the process on the phone, then arrive ready with the right equipment for exactly what you described.
Get A Crew Dispatched What We Handle
We built Trauma Clean Pros around one idea: Ashley deserves a Biohazard company that shows up prepared, not one that improvises. Our technicians are licensed, insured, and trained specifically for bloodborne pathogen handling and biohazard waste disposal.
Dispatch is answered by a real person, not a call center script, because most callers are dealing with something they've never faced before and need a straight answer fast.
Biohazard jobs rarely end at the last wipe-down. Insurance adjusters, landlords, and sometimes probate attorneys need documentation, and Trauma Clean Pros provides a full report with every job so that part moves faster.
Standard janitorial equipment isn't built for Biohazard jobs, which is why every Trauma Clean Pros truck carries ozone, hydroxyl, and enzymatic treatment equipment as standard gear.
Blood and bodily fluids carry bloodborne pathogens including Hepatitis B, Hepatitis C, and HIV, and these pathogens survive in flooring, grout, and drywall long after the surface looks clean. Household disinfectants aren't formulated to neutralize that level of contamination. In Ashley, these are the calls we take most often:
Waiting to address any of these situations tends to make the job larger and more expensive, since contamination spreads the longer it sits untreated, and odor and staining both get harder to fully remove.
When a death isn't discovered right away, decomposition byproducts soak into materials far beyond the visible area.
Investigators clear the scene for evidence purposes, but the physical restoration — from blood removal to structural repair — is a separate job entirely.
Years of accumulated belongings frequently conceal mold growth, pest activity, and biohazard material that needs specialized sorting.
Category 3 water events require removal of contaminated porous material, not just drying and surface disinfection.
Confirmed exposure sites need EPA-registered disinfectants applied under a documented protocol, not a standard cleaning visit.
Workplace incidents can leave contamination that falls outside a maintenance crew's normal scope.
No two Biohazard calls are identical, so our Ashley team evaluates the property first, then proposes a scope. Here's the range we cover.
We frequently combine services on one job, since a Ashley property with hoarding conditions often has secondary issues like mold or plumbing damage discovered during the sort.
Blood and biological material are removed using enzymatic treatment rated specifically for bloodborne pathogen decontamination.
Decomposition jobs typically involve pulling contaminated materials and treating odor with ozone or hydroxyl generators before final sanitization.
Our crews sort belongings methodically, separating salvageable items from biohazard waste and flagging mold or structural concerns as we go.
We extract sewage, remove unsalvageable porous material, and disinfect the remaining structure to stop bacterial and mold growth.
We follow a documented decontamination checklist for homes, offices, and vehicles tied to a confirmed infectious exposure.
We handle commercial and industrial biohazard events with full chain-of-custody waste disposal paperwork.
A dispatcher at +1-844-401-0166 takes down the specifics so the crew arrives prepared for exactly what's there.
Our Ashley coverage keeps a crew close by, so arrival time rarely stretches past an hour.
We follow the same containment-then-disinfection sequence used in healthcare-grade decontamination.
A written report and photo documentation accompany every completed Ashley job.
Certification and insurance travel with every Ashley technician on every job, no exceptions.
Because we station technicians near Ashley, response times hold steady even during off-hours calls.
A written price is provided before work begins, and it stays the same once the crew is on-site.
Ozone and hydroxyl generators, enzymatic cleaners, and full bloodborne pathogen PPE travel with every crew we send.
Our commitment doesn't stop at the final wipe-down — a failed follow-up inspection means we come back at no charge. This applies whether the job is a single-room cleanup or a multi-unit commercial property in Ashley.
Part of the guarantee is continuity: no explaining your situation to a new person every time you call.
Follow-up documentation requests from adjusters, landlords, or attorneys are handled free of charge, even after the job wraps.
Trauma Clean Pros dispatches crews throughout Ashley and the broader Ashley, OH region, positioned to reach most addresses within the hour.
Coverage isn't limited to residential addresses — our Ashley service area includes commercial properties, multi-unit housing, and industrial facilities, each scoped according to its own access and safety requirements.
"A crew was at our door within 45 minutes and handled everything without making us feel judged. The smell was completely gone before they left." — M. Sotelo
"We manage several rental units in Ashley and this is the only biohazard crew we call now — the reports are detailed enough for our insurance claims to sail through." — D. Vartanian
"Sewage backed up into our basement out of nowhere. Same-day response and they explained exactly what had to come out." — T. Ferraro
"We had no idea where to begin with the cleanout. They sorted through everything methodically and flagged mold we didn't know existed." — S. Adeyemi
"A suspected infectious exposure at our office had everyone worried. They arrived with full PPE and a clear protocol and had documentation ready for HR the same day." — N. Castellano
"Our facility manager called them for an industrial cleanup and the regulated waste paperwork was handled without us lifting a finger." — G. Marchetti
Our emergency line handles trauma cleanup, decomposition remediation, hoarding, sewage backups, and infectious disease decontamination around the clock.
Most Ashley calls see an on-site crew within 60 to 90 minutes, depending on location and current call volume.
Every Ashley job gets a flat-rate quote up front, and that number doesn't change once we start.
Many policies cover biohazard remediation in specific circumstances, and we supply the documentation adjusters usually request.
All Ashley technicians carry current certification and follow the same documented protocols on every call.
Demolition of affected materials is within our scope, and we can connect you with rebuild contractors once we're done.
We use licensed waste disposal partners, and every job includes a manifest for your records.
Yes, we routinely coordinate scene release timing with local authorities before beginning crime scene or unattended death cleanup.
We understand discretion matters, and can send an unmarked vehicle if you prefer.
Coverage extends across Ashley, OH from our Ashley base — call to confirm response time for your address.
A single room may take a day, while whole-property jobs often run two to five days depending on volume and findings.
Odor treatment with ozone or hydroxyl equipment is included as part of decomposition and biohazard jobs where odor is present.
We handle these calls regularly and work around the family's schedule whenever possible.
You're welcome to stay, but most Ashley clients step out while the crew works — either way, we can accommodate you.
Property management accounts get a single coordinated contact at Trauma Clean Pros, even when a job spans multiple Ashley units.
Leave the area undisturbed, restrict access until the crew arrives, and gather any documentation you have so intake goes faster.
Our Ashley client base includes residential, rental, and commercial properties, each scoped to its own access and safety needs.
